Fulwood Quality
of Service
Since it was
set up, the service division has acquired in-depth skills and
experience in the execution of planned preventative maintenance
programmes and this experience has determined that we employ
direct, quality tradesmen skilled in all services disciplines.
The company’s
success is founded on its reputation for good service and this
high standard is achieved through concentrating on four key factors:
quality; professionalism; cost efficiency and reliability.
A team of skilled
service fitters and experienced engineers provide service and
maintenance which is backed by the technical and administrative
resources of the company. Fulwood promotes
a continuous policy of training to ensure our engineers and staff
are aware of developments in technology, and the requirement
of Health, Safety and Security at work.
All contracts
enjoy the benefit of our emergency service which is resourced
by our own skilled operatives at all times, 365 days a year.
In the event of out of hours call-outs a service supervisor is
first contacted, who will establish the nature of the emergency
and will then direct the appropriate engineer to deal with the
call.
Fulwood
Service have implemented a Quality
Assurance system in accordance with the recommendations
of ISO 9002. All maintenance is carried out using first
class materials, by skilled service fitters, and backed
up by qualified specialist service engineers.
We are members
of CORGI (Confederation of Registered Gas Installers) and all
gas operatives have current gas safety certificates. Refrigeration
engineers have safe handling certificates to ensure that a duty
of care to the environment is maintained on all sites.
We are committed
to our future and to the future of our industry. For every six
of our engineering staff a trainee is given a Modern Apprenticeship.
We are members of the HVCA (Heating and Ventilating Contractors
Association) and BSI (British Standards Institute).
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